FAQ
Brownstone candles have been hand-poured in Central Kentucky since 2009. We currently lovingly produce them in small batches in our Lexington, Kentucky studio.
All of our orders are handpoured and packaged, so we'll let you know as soon as your order ships, which is normally within 2-3 business days. Once your package is picked up by our carrier, transit times typically range between 1-5 business days, depending on delivery destination. You will receive a confirmation email when your label is created.
Don't worry! The tracking status may take up to 48 hours to update once the order has been processed and the shipping label created. If you haven't received an update after 48 hours, please reach out to our dedicated Support Team at info@brownstonecandle.com and we'll be happy to help look into it.
Unfortunately we do not ship internationally at this time.